Talk about customer service!
Curious, I headed to zappos.com.
My first impression? A layout which feels cluttered and is not all that pleasing to the eyes. Overall, an amateurish look.
And yet, does it matter? Reading the testimonials, it appears not!
Looks like these guys have their priorities right. They pump their money back where it matters the most - the customer.
I thought I work in a company which always puts customer first - Obviously, we are not the only ones!
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3 comments:
juhi, i don't know how much CS oriented blogging is going on in india, buy you may have found a niche.
PS: have you ever visited the delhiwalla.blogspot.com
@rwells: richard! trust you to come up with a splendid idea! i will definitely think about this.
oh and i'm not sure delhiwaala/delhiwalla directs me to the page you wanted me to see. could you check it once?
http://thedelhiwalla.blogspot.com/
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